Terms of Service

Acceptance of Terms

By accessing and using the plavonerti.top website and services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these terms, please do not use our website or services.

These Terms constitute a legally binding agreement between you and plavonerti.top SARL, a company registered in Luxembourg with registration number RCSB369852, located at Rue Aldringen 72, 4158 Esch-sur-Alzette, Luxembourg.

We reserve the right to modify these Terms at any time. Any changes will be effective immediately upon posting on our website. Your continued use of our services after any such changes constitutes your acceptance of the new Terms.

Description of Services

plavonerti.top provides retail cross-selling strategy guides, consultation services, and implementation support to help businesses improve their cross-selling capabilities and increase revenue. Our services include:

• Cross-selling strategy development and consultation
• Implementation guidance and support
• Training materials and educational resources
• Performance monitoring and optimisation recommendations
• Ongoing support and guidance

The specific services provided to you will be outlined in separate service agreements or statements of work.

User Obligations

When using our website and services, you agree to:

Lawful Use

• Use our services only for lawful purposes and in accordance with these Terms
• Comply with all applicable local, national, and international laws and regulations
• Not use our services for any fraudulent, abusive, or otherwise illegal activity

Account Responsibility

• Provide accurate, current, and complete information when requested
• Maintain the security of any account credentials
• Notify us immediately of any unauthorised use of your account
• Accept responsibility for all activities that occur under your account

Prohibited Activities

• Attempt to gain unauthorised access to our systems or networks
• Interfere with or disrupt our services or servers
• Use automated systems to access our website without permission
• Copy, distribute, or modify our content without authorisation
• Use our services to compete with our business

Intellectual Property

All content, materials, and intellectual property on the plavonerti.top website and in our services, including but not limited to text, graphics, logos, images, software, and methodologies, are the property of plavonerti.top SARL or our licensors and are protected by copyright, trademark, and other intellectual property laws.

Our Rights

• We retain all rights, title, and interest in our intellectual property
• Our trademarks, service marks, and logos may not be used without our written permission
• Our proprietary methodologies and strategies remain our confidential information

Limited Licence

We grant you a limited, non-exclusive, non-transferable licence to access and use our website and services for their intended purpose. This licence does not include the right to:

• Reproduce, distribute, or create derivative works from our content
• Use our content for commercial purposes without authorisation
• Remove or alter any copyright, trademark, or other proprietary notices

Client Materials

You retain ownership of any materials, information, or content you provide to us. By providing such materials, you grant us a licence to use them solely for the purpose of providing our services to you.

Service Terms and Payment

Specific terms for our services, including pricing, deliverables, and timelines, will be outlined in separate service agreements. General terms include:

Service Delivery

• We will provide services with reasonable care and skill
• Service delivery is subject to your cooperation and provision of necessary information
• Timelines are estimates and may be affected by circumstances beyond our control

Payment Terms

• Payment terms will be specified in your service agreement
• All fees are exclusive of applicable taxes unless otherwise stated
• Late payments may be subject to interest charges as permitted by law

Confidentiality

We understand that you may share confidential business information with us during the provision of our services. We agree to:

• Keep all client information strictly confidential
• Use client information only for the purpose of providing our services
• Implement appropriate security measures to protect confidential information
• Not disclose client information to third parties without consent, except as required by law

This confidentiality obligation survives the termination of our service relationship.

Limitation of Liability

To the fullest extent permitted by applicable law, plavonerti.top SARL shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, revenue, data, or business opportunities, whether in contract, tort, or otherwise, even if we have been advised of the possibility of such damages.

Maximum Liability

Our total liability to you for any claims arising out of or related to these Terms or our services shall not exceed the total amount paid by you to us for services during the twelve (12) months preceding the claim.

Disclaimer of Warranties

Our services are provided "as is" and "as available" without warranties of any kind, either express or implied. We disclaim all warranties, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement.

Business Results

While we strive to provide effective strategies and guidance, we cannot guarantee specific business results or outcomes from implementing our recommendations. Business success depends on many factors beyond our control.

Indemnification

You agree to indemnify, defend, and hold harmless plavonerti.top SARL, its officers, directors, employees, and agents from and against any and all claims, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or resulting from:

• Your use of our website or services
• Your violation of these Terms
• Your violation of any applicable laws or regulations
• Your infringement of any third-party rights
• Any content or information you provide to us

Governing Law

These Terms shall be governed by and construed in accordance with the laws of Luxembourg, without regard to its conflict of law principles. Any disputes arising out of or relating to these Terms or our services shall be subject to the exclusive jurisdiction of the courts of Luxembourg.

EU Consumer Rights

If you are a consumer resident in the European Union, you may have additional rights under applicable consumer protection laws, and nothing in these Terms shall limit such rights.

Dispute Resolution

Before initiating any legal proceedings, we encourage you to contact us to resolve any disputes informally. We are committed to working with you to find a mutually acceptable solution.

Termination

These Terms remain in effect until terminated by either party. You may terminate your use of our services at any time by discontinuing use of our website and services.

Termination by Us

We may terminate or suspend your access to our services immediately, without prior notice or liability, if you breach these Terms or engage in prohibited activities.

Effect of Termination

Upon termination:

• Your right to use our services will cease immediately
• We will cease providing services (subject to any ongoing contractual obligations)
• Provisions regarding intellectual property, confidentiality, limitation of liability, and governing law shall survive termination
• You remain responsible for any outstanding payments

Force Majeure

We shall not be liable for any delay or failure to perform our obligations under these Terms if such delay or failure results from circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, strikes, government actions, or technical failures.

Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect. The invalid provision shall be replaced with a valid provision that most closely reflects the intent of the original provision.

Entire Agreement

These Terms, together with our Privacy Policy and any specific service agreements, constitute the entire agreement between you and plavonerti.top SARL regarding your use of our website and services, and supersede all prior or contemporaneous communications and proposals.

Contact Information

If you have any questions about these Terms of Service, please contact us: